Customer reviews of Vale and Valley Cars & Classics
At Vale and Valley Cars & Classics we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Vale and Valley Cars & Classics
Based on 15 customer reviews
Excellent, honest dealer
By Tom K on 13 March 2017 | Verified purchase
Although I didn't actually buy the vehicle I looked at from Vale and Valley, the process of dealing with them was excellent from start to finish. The reason I bought elsewhere came down to personal choice on details of the car, there was absolutely no problem with the company or their preparation of the vehicle. Andy, from first contact, was always helpful, polite and totally unpushy. He was very accomodating regarding the time of my visit and helpful answering all of my questions. Prices were very reasonable and he was thoroughly realistic regarding the condition and value of the vehicle I viewed. Would happily buy from him in future and will keep an eye on his stock.
First Class with NO PROBLEMS!
By Andy K on 05 February 2017 | Verified purchase
What a refreshing change to deal with second hand car sales and feel like you could really like and trust them, and go that extra mile to be helpful. I needed a cheap reliable car...... and quickly as I was starting a new job in a couple of days that was beyond public transport!! After looking at a number of alternatives in stock and chatting to Andy about my commute, budget etc ...NO PROBLEMS!...he suggested a Citroen Saxo. The one I liked had only just arrived and hadn't been thoroughly checked over so....NO PROBLEMS!...The next day, as promised, it had a new MOT/service and was spotless inside and out...they even filled it with petrol! There was a slight delay in paperwork coming from the previous owner but, yes you've guessed it, ...NO PROBLEMS!...the office chased it and kept me informed until it arrived. First class service with friendly knowledgeable people who don't hassle or rush you....thank you! As for the car....it has run perfectly...or as they say...NO PROBLEMS!
My Dream Car
By Geoff L on 25 January 2017 | Verified purchase
This is the second time I've dealt with this dealership. In both cases I saw a vehicle on their web site and made telephone enquiries and received professional yet friendly replies. They went out of their way to help me overcome my physical disabilities and went the extra mile to arrange test drives. They give very honest descriptions of their vehicles and I was given detailed descriptions of minor imperfections that were visible in the photographs - certainly no 'trick' or 'clever' photography here - I was even given details of a minor tyre sensor screen display problem that was not visible in the photographs and was most unlikely to have been noticed when viewing one of the vehicles. The first vehicle I purchased was everything I could have expected and was a delight to drive, and it was a difficult decision to trade it in - but I just couldn't resist the Jaguar that I saw on their site two months later. And I wasn't disappointed either - it really is a dream car !
Superb service. Just wonderful.
By Tim L on 18 January 2017 | Verified purchase
Absolutely superb service from Vale and Valley, they honestly couldn't be more helpful if they tried. Effortless experience buying an amazing vehicle. Will be beating a path to their door again. After sales service excellent as well.
Mercedes C200 CDI Coupe
By Paul A on 15 July 2017 | Purchase not verified
This is the second car I have bought from Andy, and find him honest and very trustworthy he tells you about the car as it is and does not put you under any pressure. I viewed the Mercedes twice before buying and I'm so glad I did. I seriously don't think I would go anywhere else for a well priced honest second hand car as I have had bad experiences with other dealers. I would whole heartedly recommend Vale & Valley Cars & Classics.