Customer reviews of Vale and Valley Cars & Classics
At Vale and Valley Cars & Classics we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Vale and Valley Cars & Classics
Based on 41 customer reviews
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5
Jaguar X-Type AWD
By Paul G on 16 January 2019 | Verified purchase
Brought a Jaguar, it was a pleasant experience from start to finish. was picked up from the station in the car, taken for a test drive and was shown around the car. Even before turning all question answered in a good professional manner - Many Thanks the best way to buy a car.
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5
Another great purchase from Vale & Valley Cars
By Chris L on 11 January 2019 | Verified purchase
This is the second car I have brought from Vale and Valley and once again a fantastic service. We run a local taxi company and the cars that Andy is sourcing for us are perfect for our needs and the quality surpasses what we thought we would get on the budget we set so we will not go anywhere else in the future. Also he has sourced me a Classic Car that I have wanted from my younger days so look forward to taking receipt of the 3rd car to be supplied from the wonderful Vale and Valley Team
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5
Great cars and great service.
By Will T on 10 January 2019 | Verified purchase
I've now had two cars from Vale and Valley a BMW and Jaguar and cannot fault the service and value for money. They are genuine and friendly with a relaxed approach making the buying experience enjoyable. They have knowledge of each vehicle and have a great range of different cars. Definitely the first place I'd look for a vehicle in the future. A*
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5
Top class from initial meeting to getting the keys
By Chris L on 10 January 2019 | Verified purchase
From initial meeting to picking up the keys this company is first class, They are friendly, helpful and patient. Throughout the whole time there, Andy was understanding of what I was after and informative regarding the sort of car would best suit my desired needs and exceeded my expectations in all ways. Couldn't ask for better
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5
Well priced cars and good service
By Jon A on 23 November 2018 | Verified purchase
Purchased a second car from Vale and Valley and as always a quick and efficient service.
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5
Professional, caring and diligent
By Andrew Y on 12 November 2018 | Verified purchase
This dealer was extremely helpful, speedy to respond to my questions and specific in those responses. Genuine care that allowed me all the time necessary to check details, complete a meaningful test drive and have time to think.Having bought cars many times this was an altogether positive experience.
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5
Excellent, relaxed, friendly and professional
By John T on 09 November 2018 | Verified purchase
In a trade with not a very good reputation, Andy at Vale and Valley is just about unique - an honest man. If you are not suited to the car, or the car not suited to you he will tell you. I saw him a few months ago to test drive a car, I have some mobility problems which he soon spotted and said something like 'I would not be comfortable selling you this car'. He did not try to switch me to another car. I got a car from another dealer which proved to be increasingly difficult for me. I went back to Andy and he greeted me like a long lost friend. He had a car there, exactly as described and presented in immaculate condition. He left me to test drive alone and there was plenty of fuel for a good long run. Sensible price for his car and a sensible price for mine. Deal was done. He contacted me later to say there was a problem with my p/x, I offered to return his car and cancel the deal, he said no as it was his fault he didn't check things out properly. An honest man and an honourable man.
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5
Will definitely return for my next second hand car
By Stefanie S on 04 July 2018 | Verified purchase
I bought a 2003 Honda CRV from Vale and Valley on June 15th and couldn't rate the experience highly enough. I was sent timely updates via text on the car's MOT on the day I later viewed the vehicle and bought it. The car is in great condition and I feel that the overall experience was a very good one. I would definitely buy from Vale and Valley again. Thank you.
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5
Friendly and Professional
By Vernon P on 25 June 2018 | Verified purchase
Very Happy with the car and the service i recieved
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5
Traditional Honest Business Man
By Robert S on 24 June 2018 | Verified purchase
Excellent service great car treated me with respect just let me look at the Volvo V70 in my own time and answered all my questions a pleasure to do business with much appreciated these days Rob Summerell